Changelog Archive

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December 2021

  • ⚙️️ Video streaming improvements (v. 2.21.4).

November 2021

  • ⚙️️ Design customizer improvements.
  • 🐛 Duplicate project created after multiple quick clicks on the Create button – fixed.
  • 🐛 Text chat export – missing respondent’s comments – fixed.
  • 🐛 Client can submit comments in some cases – fixed.
  • ⚙️️ Video streaming improvements (v. 2.21.2). The participant’s connection was occasionally being destroyed after a short reconnection – fixed. 

October 2021

  • 🎨 Design customizer – for account: default logo + colors (public beta).
  • 🎨 Design customizer – project level: custom logo + colors (public beta).
  • ⚙️️ Video streaming improvements (v. 2.21.1).
  • ⚙️️ Several languages have been updated.
  • 🐛 Unlock post function – fixed for account owners.

September 2021

  • ⚙️️ Greek language has been added.
  • ⚙️️ Whiteboard – image drawings: the system remembers the respondent’s previous drawing on the same image when displayed for the second time.
  • ⚙️️ Video streaming improvements (v. 2.21.0).
  • ⚙️️ Better support for iPhone / Safari devices.
  • 🐛 Export bulletin board texts – the group filter has been fixed.

August 2021

  • 🎨 Live chats (video & text-based) – new design.
  • ⚙️️ Video chats – limits for session recordings increased significantly – now up to 4 hours and 16 participants.
  • ⚙️️ Video chats – an empty discussion guide panel is now hidden by default in the moderator’s view. If you have any content, the panel is visible and you can collapse it manually.
  • ⚙️️ Video chats – if both the discussion guide and the whiteboard panels are not necessary, the moderator can hide them. In this case, the text chat moves from the left bottom side to the left.
  • ⚙️️ Video chats – better support for Mute/Unmute in Safari browsers.
  • ⚙️️ Skip logic for start page – if the start page is deactivated for a specific group – the first active page will be displayed to the group members instead of the start page.
  • 🐛 Profile photo – an auto-rotation issue fixed for Samsung and Xiaomi devices; big files can be uploaded directly from smartphone cameras.
  • 🐛 The icon for attachments changed in the text chat for better visibility. 
  • 🐛 Text page – the comment block can be disabled. Its default status changed to Disabled in the page settings. 
  • 🐛 Login messages “The project is not open” in case all projects are closed – fixed. 

July 2021

  • ⭐ Whiteboard – spot rating for audio and video files (public beta). A scale of 7 emoticons for a real-time evaluation. 
  • ⚙️️ Whiteboard – new audio player for mp3 sound files.
  • ⚙️️ Whiteboard – autoplay option. You can specify in the file setting that the video or sound should automatically start playing as soon as it is loaded on the respondent’s whiteboard.
  • ⚙️️ Video chat – mute respondents. Moderators can remotely mute any respondent by clicking the microphone icon. The red icon appears in the left bottom corner of the muted respondent. Mute all/ Unmute all added for bulk actions. 
  • ⚙️️ Whiteboard – clients can see card sorting results.
  • ⚙️️ Video chat – online clients indicator. Moderators can see that the client is online; the green dots appear in the Client – Moderator heading + list of clients on hover.
  • ⚙️️ Video chat – no need to refresh the page after you add a new whiteboard activity (files, card sorting, etc.) anymore; the dropdown with files is being refreshed in the background.
  • ⚙️️ Comments – any comment can be pinned by the moderator – it will appear on the top of the comment block. You can unpin it again to place it back in its original position.
  • ⚙️️ Diary/blog – uploaded images are displayed as 400px thumbnails with rounded corners + you can click to zoom. 
  • ⚙️️ Diary/blog – the moderator can lock the respondent’s draft post, or unlock the completed task for further editing. 
  • ⚙️️ Diary/blog – emojis are available for the page intro texts, too. 
  • ⚙️️ Diary/blog – need to use Google Translate to read the diary? Now, you can click the “Stop refreshing the content” option at the bottom of each diary page. The comments won’t be refreshed until you leave the page so machine translators work correctly. 
  • ⚙️️ Diary/blog – the textbox for comments is hidden if there are some comments. It will appear after clicking the Reply button below the post.
  • ⚙️️ Duplicate project feature improved.
  • ⚙️️ Project menu improvements.
  • 🐛 Create a new project – language selection has been fixed.
  • 🐛 Emails – the replacement tag {display_name} works in the test emails, too  (TEST NAME is inserted).
  • 🐛 Video chat – the link Media & files caused an unwanted page refresh – fixed.
  • 🐛 Video chat – the “Delete all text” action during the video session caused the video interruption – fixed.
  • 🎨 Page overview – new icons (page types) added to the list of pages. 

June 2021

  • 🎨 New design  – new Activity menu and header appearance.
  • 🎨 New design  – font and color changes.
  • 🎨 Diaries/blogs redesign – layout and UX.
  • 🎨 Bulletin boards redesign – layout and UX.
  • 🎨 Polls have been redesigned.
  • Polls – new question types: open-ended (short, long, and number).
  • ⚙️️ Polls – respondents can see answers of other respondents (always/never/after completion). 
  • ⚙️️ Comments – hover over 👍 👎 to display respondents who liked/disliked the post.
  • ⚙️️ Whiteboard – videos are larger in the maximized windows.
  • ⚙️️ Whiteboard – we disabled the video download option in the player and in the context menu.
  • ⚙️️ Whiteboard – respondents’ drawings are auto-refreshed in the moderator’s panel, no need to click the Refresh button anymore (removed).
  • ⚙️️ Export – video recordings can be deleted + you can add a note to each recording.
  • 🐛 Export – video uploads – the download button is back.
  • 🐛 Diary/blog – the published post wasn’t locked in some cases – fixed.
  • 🐛 Whiteboard – the position of respondents’ drawings in the separate moderator’s window was fixed.
  • 🐛 Pages (admin) – drag&drop sorting fixed.
  • ⚙️️ Performance improvements (paginations).

May 2021

  • ⚙️️ Card sorting update (better support for 5 or more categories; cards can now be moved back to unsorted).
  • ⚙️️ Spanish translation has been updated.
  • ⚙️️ Speed optimization.
  • 🐛 Text chats – whitespaces in the links are trimmed.

April 2021

  • Team member – new user role is here!
  • ⚙️️ New short tag {display_name} for better email personalization.
  • ⚙️️ Maximum recording length of video focus groups now increased to 4 hours.
  • ⚙️️ Security audit. 
  • 🐛 Activity table – the detection of finished tasks has been updated.
  • 🐛 Diaries – only moderators can read unfinished posts, not other respondents.

March 2021

  • ⚙️️ Video uploads in diaries can be attached even after the main post is completed.
  • ⚙️️ German translation has been updated.
  • ⚙️️ French translation has been updated.
  • ⚙️️ Ukrainian translation has been updated.
  • ⚙️️ Czech translation has been updated.
  • ⚙️️ Polish translation has been updated.
  • ⚙️️ Hungarian translation has been updated.
  • ⚙️️ Russian translation has been updated.
  • 🐛 Text chat – emoji edits in the last message fixed.

February 2021

  • New video uploads in diary/blog module.
  • ⚙️️ Emoji support in the visual editor improved.
  • ⚙️️ Server migration for better performance.
  • ⚙️️ Video focus groups – small fixes  (2.19.1).
  • 🐛 Video fg in Firefox (repeated entry).
  • 🐛 Scrolling in the Activity menu on cell phones fixed.

January 2021

  • ⚙️️ Zoom image feature added to the whiteboard.
  • ⚙️️ Thumbs up/down added to export.
  • ⚙️️ Bulletin boards – thread indentions added to export.
  • ⚙️️ Video focus groups – improved the performance for audio level events in Chrome, Edge, and Opera (2.19.0).
  • 🐛 Message deactivation (eye) icon fixed in bulletin boards.

December 2020

  •  New visual editor for posts and comments – easier image uploads, new image rotations, resize and flip functions
  • ⚙️️ Card sorting – the moderator can present his/her cards to the respondents.
  • ⚙️️ If a page or activity is defined only for a specific group, only relevant respondents appear the list of respondents (live chats, blog, diaries).

November 2020

  • ⚙️️ You can replace the title text ‘Moderator’ and the profile photo in the page title. It can be helpful if you have more moderators in a project or want to display any custom text and icon here.
  • ⚙️️ Bulgarian language added for respondents
  • ⚙️️ Profile photos can be deleted
  • 🐛 Wysiwyg blog editor – old buttons removed
  • 🐛 Text-chat: nested HTML messages fixed (when participant used  other message)
  • 🐛 Just typing… detection in text chats fixed
  • 🐛 New user without role (registration from demo) fixed

October 2020

  • ⭐ Left activity menu – activities can be organized into sections and the menu moved to the left side of the dashboard
  • ⚙️️ New comments are highlighted for moderators in the bulletin board module
  • ⚙️️ Mobile responsivity improvements
  • ⚙️️ Security improvements
  • ⚙️️ Server upgrade for better performance
  • ⚙️️ Diary/blog posts can be commented even in the draft/autosave status
  • ⚙️️ New submissions / all submissions are displayed in the left diary/blog panel
  • ⚙️️ Email server changed to AWS SES for better email deliverability
  • ⚙️️ Sections and page order – added to the project duplication sequence
  • ⚙️️ Empty sections can be hidden/displayed programmatically, based on their content
  • ⚙️️ New TLD domains supported in emails
  • 🐛 Text chat: copying items from the guide to the chat field fixed.

September 2020

  • 🤣 Emojis are here – in live chats, bulletin boards, diaries, and even comments! 🔥
  • ⚙️️ Page status – we split the page status (active, closed, auto-activation, etc.) and page visibility (display, hide, etc.) in menus into two separate attributes to better control both properties and make them more comprehensible.
  • ⚙️️ Sections – a new grouping element that will help better structure your activities in the future. It’s a prerequisity for new coming Collabito features.
  • ⚙️️ Activity overview – a new table shows who entered/completed/commented each page of the study.
  • ⚙️️ Further video bandwidth optimizations
  • ⚙️️ Security audit performed – vulnerability assessment and penetration tests.
  • 🐛 Video page: a message in the Client<>Moderator chat cleared the whiteboard images in some cases. Fixed.

August 2020

  • ⭐ Card sorting – a new activity in the live chat whiteboard added.
  • ⚙️️ List of projects is sorted by the last activity of the moderators and admins now. We also added a new column with start date and time in the Project page and possibility to filter projects by modules used (text chat, diaries, polls etc.).
  • ⚙️️ Table of respondents – updated design and functionality, new columns with avatars and notes.
  • ⚙️️ Whiteboard – auto-refresh added to the moderator’s panel to see new image drawings without clicking the refresh button.
  • ⚙️️ Discussions – if somebody submits a new comment at the top of a longer discussion, his browser will focus/skip to the new added comment on the page bottom.
  • ⚙️️ Live chat, video chat – if the moderator posts a link to the text chat, the system will automatically convert it into an active link. When respondents click the link, the target page opens in a new window.
  • ⚙️️ Project settings – you can choose if respondents are allowed to change their name and display name in their profile or not.
  • ⚙️️ Emails – you can add new recipients to the past email campaign so you don’t need to create new campaign for newly added respondents.
  • ⚙️️ Lists of respondents are sorted alphabetically by name in the blog side bar, moderator’s middle chat panel and email campaign setup for better clarity.
  • ⚙️️ Profile image preview added in the My Account section.
  • ⚙️️ A new login with different password logs out the previous user to avoid conflicts with different users.
  • 🐛 Text-chat page setup: Export moderator’s guide – in some cases the export reported an error “Media ID”. Fixed.
  • 🐛 Text-chat export: Moderator – client communication can be exported separately from Moderator – respondents communication.
  • ⚙️️ Minor security and UX improvements

July 2020

  • ⚙️️ Discussions – comments by the moderator are highlighted
  • 🐛 Video meetings – in some rare cases, users (clients+observers) with Chrome could not hear audio from Firefox moderators, or were not recovering properly after temporarily having network issues (tokbox).
  • 🐛 Several respondents couldn’t log in after the password changed. Fixed.
  • ⚙️️ A few minor UX tweaks.

June 2020

  • ⚙️️ Whiteboard zoom – respondents can click the zoom icon to display the whiteboard in a lightbox over the whole page (video module)
  • ⚙️️ New languages (for respondents): Portuguese, Croatian, Slovenian
  • ⚙️️ Video meetings – voice indicator added (displayed when somebody speaks)
  • ⚙️️ Project overview – only respondent activities displayed, events of other roles removed (moderators, clients, visitors)  
  • ⚙️️ Export – default image size increased in DOCX export, fixed error connected with external images pasted to blog posts
  • ⚙️️ Respondent logout time due to inactivity was prolonged from 1 hour to 6 hours
  • 🐛 Video module – a random nickname appeared below the video in the client/visitor panel – removed
  • 🐛 Emails – some public mail services attach additional parameters to invitation links that cause errors after saving posts – solved
  • 🐛 Diaries – a rare conflict between the auto-save function and manual save in the second window solved

May 2020

  • ⭐ Video meetings added – public beta tests
  • ⚙️️ A few mobile responsivity tweaks
  • 🐛 Comments not included in export if the blog module was changed to a text page – solved

April 2020

  • ⚙️️ List of respondents – added icons to copy respondents’ URLs
  • ⚙️️ Several prerequisites for the upcoming video-based focus group module
  • ⚙️️ Page setup: polls added to conditions in the auto-activation mode
  • ⚙️️ Email invitations: more adjustments for antispam filters
  • 🐛 Comment block in discussion boards – the green Replay button is not displayed if the comments are disabled in the page settings.
  • 🐛 Solved (rare) random logouts
  • 💄 Several UX improvements & help
  • ⭐ Ukrainian translation (for respondents)

March 2020

  • ⚙️️ Security improvements
  • ⚙️️ Export improvements (.docx)
  • ⚙️️ Whiteboard events added to the export
  • ⚙️️ Chat: popup images – a link icon is displayed in the text chat

January 2020

  • ⚙️️ New icons in the Visual editor – add YouTube video or upload your video file to the discussion board.
  • ⚙️️ All external links in blog posts and discussions are opened in a new window – the system automatically appends the parameter “target=_blank” for this purpose.
  • 🐛 Surveys:  the validation script was fixed  – multiple checkbox questions on one page displayed empty field errors in some wrong cases

2019 Changelog


  • ⚙️️ Chat: the “Just typing…” function added for Android users too
  • ⚙️️ Export: you can aggregate the export by respondents too
  • 🐛 Project setup: fixed calendar icon and language


  • ⭐ Chat: the “Just typing…” notification added
  • ⚙️️ Chat: you can add “Clear whiteboard” instruction to the moderator’s guide now
  • ⚙️️ Emailing module: you can change email fonts and add images
  • ⚙️️ Responsive design: menu bar optimizations
  • ⚙️️ Responsive design: Discussions below blog posts – images uploaded by respondents are better displayed on smartphones
  • ⚙️️ Responsive design: layout optimization, double scrollbars removed, hidden buttons fixed on smartphones
  • ⚙️️ Administration: pop-ups are opened to a new separate windows
  • Translations: Dutch language added


  • Translations: added new languages: French, Spanish, Italian, Romanian, Russian. 


  • An auto-save function added to blog modules. It is performed every minute to prevent data loss if a respondent leaves the browser for a while and the session times out. 
  • Moderators can see the post drafts and auto-saves (respondents sometimes forget to publish their posts).


  • Redesign – new look & feel and UX of both respondents’ and moderator’s panels.
  • Better responsibility for different desktops, laptops, tablets, and smartphones
  • Page logic – Respondents come to the page with the Active: Entrance status but continue with the current page after refresh to make the page workflow more comprehensible.
  • Chat (Moderator) – Running time added to the Silent mode button to remind moderators that the silent mode is on.
  • Project Overview – added the status switch (new/active/closed) and time+date info.
  • Added stars to each post and comment so the moderator can mark important or interesting content.
  • Export – new filters added.
  • Whiteboard (Moderator) – pictures/videos are submitted using the Send button, not automatically to prevent unwanted onChange actions.
  • Chat (Moderator): Moderator’s guide can be downloaded as a word file. This helps moderators quickly change it and upload to another project.
  • Chat (Moderator): All project respondents are displayed in the middle column, not only those who logged in. Inactive participants are grey.
  • Many other minor changes and improvements


  • Chat: drawing on images – if you check the drawing option in the Media & Files section, respondents will be able to draw on the images displayed at the whiteboard. They can use the red or green pencil or delete the drawings and start again.
  • Several minor bug fixes.

Older changes >